The six guides
Each guide answers one question, and wears its own ribbon so you can tell where you are. They can be read in any order, though the first three follow the scheme’s own path from qualifying to holding a certificate.
- 01
What DHOAS is
Who runs it, how the monthly subsidy is worked out, and the 2026–27 loan limits.
- 02
Who is eligible
The qualifying period, service credit, warlike service, Reserve rules and breaks in service.
- 03
The subsidy certificate
Applying, the service records to attach, the 12-month life of a certificate, and asking for a review.
- 04
Buying with the scheme
The loan, the 12-month occupancy rule, when payments start, the lump sum, and what stops the subsidy.
- 05
Housing assistance while serving
How a home bought with the scheme meets Service residences, rent allowance and postings.
- 06
After leaving the ADF
The one certificate left after separating, tier levels, medical separation and surviving partners.
The scheme in one minute
The scheme’s site lays the path out in eight steps. Put plainly:
Serve the qualifying period
You must have served on or after 1 July 2008, and have completed at least two years of consecutive Permanent service or four years of effective Reserve service.
Build up a service credit
Service after the qualifying period earns credit, and the credit sets how long the subsidy can be paid.
Apply to DVA for a subsidy certificate
It is the scheme’s proof that you are eligible.
Take out a DHOAS home loan
Only with one of the three Home Loan Providers Defence has appointed, and only if that lender approves the loan.
Meet the conditions, then the payments start
Including living in the home for 12 months. DVA then pays the subsidy into the loan each month for as long as there is service credit left, the DHOAS loan stays open and the conditions are kept.
The rules themselves are in the Defence Home Ownership Assistance Scheme Act 2008 and the Defence Home Ownership Assistance Scheme Regulations 2018.
Words the scheme uses
The scheme has its own vocabulary, and the same word can carry a narrower meaning than it does in everyday speech.
- Effective service
- For a Reservist, at least 20 days of paid service in a financial year. A Reservist who falls short is treated as separated from the ADF for the scheme’s purposes.
- Qualifying period
- The service that must be done before anything accrues. The Act calls it the qualifying service period: 2 years of effective service for a member of the Permanent Forces and 4 years for a member of the Reserves.
- Service credit
- The length of time the subsidy can be paid, built up by service after the qualifying period, to at most 20 years, or 25 years with warlike service.
- Subsidy certificate
- The scheme’s proof of eligibility, which you take to a Home Loan Provider. It lasts 12 months and cannot be extended.
- Subsidy tier and subsidised loan limit
- There are three tiers, set by years of service. Each tier has a subsidised loan limit, the most of a loan that can attract the subsidy.
- Subsidy Authorisation Request Form
- The form, sent to DVA and not to the lender, in which you confirm you are meeting the scheme’s conditions. No subsidy is paid until it has been lodged.
- Change of Circumstances form
- How DVA is told about a change in service, the loan, the property or personal life, such as separating, moving to the Reserves or adding a person to the loan.
Where to check
| Where | What it is for |
|---|---|
| dhoas.gov.au | The scheme’s own site, run by DVA as Scheme Administrator: eligibility, forms, subsidy figures and conditions. |
| DHOAS contact page | The scheme lists its phone line as 1300 434 627, with hours of 8.30am to 4.00pm, Monday to Friday, and its email and postal address. |
| Pay and conditions manual, Chapter 7 Part 3A | Defence’s own summary of the scheme, and how it affects other conditions of service. |
| Defence Housing Australia | Housing and related services for ADF members and their families, including Service residences. |
| Federal Register of Legislation | The Defence Home Ownership Assistance Scheme Act 2008 itself, and its Regulations of 2018. |